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E-commerce infrastructure - Quiz
Each question is worth one point. Select the best answer or answers for each question.
 

1. If new product images and information need to be added to a site, what support mechanism would have to be involved?
Please select the best answer.
  A. Fulfillment
  B. Integration
  C. Customer relationship management
  D. Content management


2. If a business wanted to handle credit card transactions, which best shows all that is required to set up a merchant system?
Please select the best answer.
  A. A merchant account at a bank to handle credit card transactions
  B. Merchant servers and software on a secure system and a merchant account at a bank
  C. A third-party merchant solution for managing transaction clearing
  D. A merchant server and encryption software to handle customer information

3. What infrastructure software and services are included in customer relationship management? Please choose the three best answers.
Please select all the correct answers.
  A. Customer support
  B. Encryption and security
  C. Sales and marketing
  D. Engineering and quality assurance